Privacy & Cookies

Privacy Policy

Last updated: 15 March 2026

We respect your privacy and are committed to protecting your personal data. This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). It explains what personal data we collect, why we collect it, how we store it, and your legal rights.

1. Data We Collect

Identity & Contact Data
Name, email address, telephone number, and postal address.

Ceremony & Booking Data
Details relating to your enquiry or booking, including event type, ceremony preferences, dates, venues, and any information you provide to personalise your ceremony.

Payment Data
Transaction details and payment status. Payments are securely processed by third-party providers; we do not store full card details.

Usage Data
Information about how you use our website, including IP address, browser type, and pages visited.

Marketing Data
Your preferences for receiving newsletters or promotional communications.

2. How We Use Your Data

We process your personal data for the following purposes:

To respond to enquiries and manage bookings (Contractual necessity).
To create and deliver personalised ceremonies (Contractual necessity).
To send service-related communications (Legitimate interest).
To send marketing communications where you have opted in (Consent).
To improve our website and services through analytics (Legitimate interest).
To comply with legal, tax, or regulatory obligations (Legal obligation).

You may withdraw your marketing consent at any time.

3. Cookies & Tracking

We use cookies to enhance your browsing experience:

Essential Cookies – Required for website functionality.
Analytics Cookies – Used to understand website traffic (e.g., Google Analytics).
Marketing Cookies – Only activated with your explicit consent via our cookie banner.

4. Data Security & Retention

Your personal data is stored securely on encrypted servers within the UK or EEA.

Booking and financial records are retained for six years to comply with tax regulations.
Enquiry data is retained for 24 months.
Marketing data is kept until you withdraw consent or after 24 months of inactivity.

5. Sharing Your Data

We do not sell or trade your personal information. We may share it with:

Payment processors
IT and website service providers
Legal or regulatory authorities where required
Ceremony venues or suppliers, where necessary and with your consent

6. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details below. If you are unsatisfied, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Website & Newsletter Terms of Use

1. Acceptance of Terms

By accessing this website or subscribing to our newsletter, you agree to these Terms of Use and our Privacy Policy.

2. Changes to Terms

We reserve the right to update these terms. Continued use of the website constitutes acceptance of any changes.

3. Intellectual Property

4. User Conduct

You agree not to use this website for unlawful, harmful, or defamatory purposes. Automated scraping or misuse of content is prohibited.

5. Newsletter

Newsletter communications are sent only with your explicit consent. Each email includes a one-click unsubscribe option.

6. External Links

We are not responsible for the content or privacy practices of third-party websites linked from this site.

7. Limitation of Liability

Website content is provided “as is.” We exclude liability for indirect or consequential loss to the maximum extent permitted by law.

8. Governing Law

These terms are governed by English law, and disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Celebrant Service Terms & Conditions

1. Bookings

A booking is confirmed once a signed agreement and non-refundable booking fee are received.
Dates are secured only upon receipt of the booking fee and written confirmation.
The lead client must be aged 18 or over.

2. Fees & Payments

A non-refundable booking fee is required to secure your ceremony date.
The remaining balance is due no later than 28 days before the ceremony.
Late payments may result in cancellation.

3. Cancellations

The booking fee is non-refundable.
Cancellations made within 28 days of the ceremony may incur the full balance.
Any refunds are at the discretion of the celebrant and subject to costs already incurred.

4. Changes & Postponements

Requests to change dates are subject to availability.
If the celebrant is unavailable for a rescheduled date, it will be treated as a cancellation.

5. Client Responsibilities

Clients agree to:

Provide accurate information and necessary documentation.
Review and approve ceremony scripts in advance.
Obtain any required permissions from venues.

6. Nature of Celebrant Services

Celebrant-led ceremonies are non-legally binding.
Legal marriage or civil partnership arrangements must be made separately through a registrar.

7. Liability

We are not liable for delays or cancellations caused by circumstances beyond our control, including severe weather, illness, or government restrictions. Our maximum liability is limited to the total fee paid.

8. Force Majeure

We shall not be held responsible for events beyond our reasonable control, including natural disasters, pandemics, or travel disruptions.

9. Complaints

Any concerns should be raised as soon as possible. Formal complaints must be submitted in writing within 14 days of the ceremony.